Myntra is a leading e-commerce website in India. They provide a variety of products to suit every user's needs. Sometimes it's possible that the products did not meet the user's expectations. To return these products Myntra offers a Return Policy.
If the user is not fully satisfied with the products received from Myntra, the return policy will help you. In this article, we have provided a step-by-step guide on how to return product on Myntra online. With this article, the return process will be smooth and stress-free.
Eligibility and Return Timeframes On Myntra:
For the return process, understanding Myntra's return policy is essential. This process is simple. Here are the eligibility criteria and timeframe for the return.
A. Eligibility Criteria:
- Returning Myntra products is possible when,
- The product received is damaged or defective.
- If the product size is wrong or doesn't fit the user.
- If the wrong product is delivered.
B. Timeframe for Returns:
The duration of returning the products is generally 7 to 30 days after receiving the order. After 30 days of receiving order, user can not return or exchange the product.
A Step-by-Step Guide On How To Return A Product On Myntra:
Returning a product on Myntra is a simple process. Here's a step-by-step guide to make it easier:
1. Log in to Myntra account.
2. Now go to "Orders" section in your account. Here you will find a list of the recent purchases on Myntra.
3. Then select the specific product you wish to return from the list in your order history.
[Note: Here you have to decide if you want to return or exchange the order. If you choose return, the refund will be processed after the product return. And if you choose a replacement, you will receive a different product.]
4. Within the product details, select the option to initiate a return. Click on it and follow the instructions. Provide the specific reason for return from options like 'damaged item' or 'size issue.'
5. Now select the return methods: Myntra's pick-up service or self-shipping. Pick the method you like.
6. Now pack the product with its original packaging.
7. If you choose Myntra's pick-up service, you can schedule a convenient time for the return pick-up. To ship your package yourself, just follow the provided guidelines. Make sure to send it within the given timeframe.
8. You can easily check the status of your return by using the tracking information provided by Myntra.
9. After your return is processed and the product is inspected, refund will be processed within 7-8 days.
Using these simple steps it will be easy to return any product on Myntra.
Packaging and Labeling for a Smooth Return:
For easy return it's important to properly pack and label the product. Here are tips on how to pack and label the product:
- To protect the product during return use the original packaging if available.
- Attach the label provided by Myntra before return.
- Check the product for any tags, accessories, or freebies that need to be returned.
Choose the Return Method: Pickup or Self-Ship for Convenience
Myntra offers two return options for convenience.
1. Pick-up:
When you choose pick-up, a delivery boy will come to receive the product.
For pick-up, ensure that the product is unused, unwashed and also check tags.
2. Self-ship:
If the area isn't eligible for pick-up, select the self-ship option.
Pack the unused product with the correct tags. Include a paper with the Order No and Return ID.
Address the package to the nearest Myntra Returns Desk.
The Myntra Refund Process:
- After the return, refnd will be processed within 7 to 10 business days. Refund will be processed in the same manner of payment.
- For example, if you use a credit card, the refund will be credited to the same card.
- If you have made the payment through NEFT, then refund will be processed within 1-3 days.
- If your payment method involves PhonePay Wallet or Myntra Credit, then you will get an instant refund of your orders.
- Myntra Credit means the amount cannot be withdrawn in the form of cash or transferred to any bank account. It can only be used for purchases on Myntra.
- However, if you have made the payment using any other method of paying online, then you will receive the refund within 7 to 10 days.
- For cash on delivery orders provide the bank details at the time of refund. Money will be refunded in this account.
Myntra's Customer Support for Assistance:
For any questions and further assistance during the return process contact Myntra customer support. Contact Myntra on number: 080 6156 1999 or write them at communications@Myntra.com.
Final Thoughts:
In conclusion, returning a product on Myntra is a straightforward and user-friendly process. By following steps in this guide, the return process will be easy.
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