IGP vs FNP Which Is Better: Gift-giving in the digital age has transformed into a delightful experience, thanks to the convenience of online gifting platforms.
Choosing the perfect gift for a loved one is no longer a daunting task, with several options available at our fingertips. In this bustling world of online gifts, two prominent players stand out: Indian Gift Portal (IGP) and Ferns N Petals (FNP). As we navigate through the sea of choices, it becomes essential to choose the right platform that not only offers a diverse range of products but also ensures a seamless and joyful gifting journey.
In this article, we embark on a comparison between IGP and FNP, two giants in the online gifting realm. Our goal is to help you make an informed decision, ensuring that your heartfelt gestures are met with the perfect gifts.
So, let's dive into the unique offerings of these platforms, exploring their strengths and specialties, and ultimately assisting you in finding the ideal online gifting destination.
1. Overview:
Founded in 1999, Indian Gift Portal (IGP) has been enchanting the world of gifting for over two decades. Acquired by the visionary Indian entrepreneur and investor Tarun Joshi in 2012, IGP underwent transformative changes.
In 2017, the platform leaped into a new era by launching an online gift discovery platform, adding more layers to its commitment to providing unique and thoughtful gifts.
Fast forward to 2023, and IGP has not only marked its presence in the gifting landscape but also secured a place in the Guinness World Records for creating the longest chain of bracelets in the form of Rakhis. This accolade stands as a testament to IGP's dedication to crafting memorable and record-breaking moments for its customers.
Established in 1994 by the creative mind Vikaas Gutgutia, Ferns N Petals (FNP) has blossomed into a leading Indian gifting company. With a comprehensive range of offerings, including flowers, cakes, plants, and various other gift items, FNP has been spreading joy for almost three decades.
FNP's reach goes beyond borders, delivering smiles to over 450 cities and towns across India and reaching 120+ countries worldwide. Rooted in its founder's vision, FNP has become synonymous with exquisite floral arrangements and thoughtful gifts.
As FNP continues to bridge distances with its extensive delivery network, it remains a go-to destination for those seeking the perfect blend of elegance and sentiment in their gifts.
2. IGP vs FNP: Range Of Products
IGP offers a diverse and extensive range of products, ensuring there's something for every gifting occasion. From Personalized Gifts that carry a unique touch to carefully curated Gift Hampers suitable for various celebrations, IGP excels in offering a broad spectrum of options.
The Customization Options at IGP stand out, allowing customers to add personal touches like names and special messages to their chosen items.
At IGP you can shop for gifts depending on Occasion, Category, Festival, and Recipient. So, whether you're in search of traditional gifts or trendy, modern options, IGP's product range caters to a wide audience, making it a one-stop destination for all your gifting needs.
Ferns N Petals, known for its floral brilliance, extends its product range beyond just flowers. While the heart of FNP lies in stunning floral arrangements, the platform also offers a comprehensive selection of Cakes, Plants, and various other gift items.
FNP's product range is meticulously curated, ensuring that each item exudes elegance and thoughtfulness. What sets FNP apart is its focus on occasion-specific brilliance. The gifts are not just products; they are expressions crafted to suit different celebrations.
Uniqueness On Each Platform:
As we are talking about unique products, the Indian Gift Portal (IGP) is famous for making personalized gifts that tell special stories. They create unique treasures and thoughtful hampers for a personal touch.
On the other hand, Ferns N Petals (FNP) is known for beautiful flowers and tasty cakes, adding natural beauty and sweetness to celebrations. But things have changed!
However, the dynamics of gifting have evolved, and today, both IGP and FNP offer a wide range of gifts. You can find personalized gifts, yummy cakes, surprise-filled hampers, lovely flowers, plants, chocolates, and more on both platforms. They have become versatile places for all your celebration needs, ensuring your special gift desires are met.
3. IGP and FNP Product Range Detailed Comparison:
i. FNP vs IGP: Gifts Customization Options:
IGP takes the art of personalization to new heights, offering a plethora of features to make your gifts truly one-of-a-kind. Personalization is not just a feature at IGP; it's a celebration of uniqueness. From adding names to including special messages, IGP allows you to infuse your personal touch into each gift. Whether it's engraving a piece of Jewelry or Fashion, Caricatures, printing a heartfelt message on a Mug and Cushions, or Customizing a Photo Frame with cherished memories, the possibilities are endless. Moreover, IGP has 2345 Items in their Personalised Gifts Category, which makes your selection process even more exciting and convenient.
Ferns N Petals (FNP) recognizes the power of personal touches and offers a delightful range of customization options. While FNP's forte lies in floral beauty and delectable cakes, the platform ensures that these gifts are not just items but expressions of love tailored to your liking. From personalized Cushions, Lamps, Keychains, and Clocks to customized Photo Cakes, Explosion Boxes, and Greeting Cards, FNP brings personalization into every aspect of your chosen gift. FNP's Personalised Gifts section has 3.9 Star Ratings from 28315 Reviews as of November 2023.
ii. Gift Combos and Packages:
FNP makes gifting easy and fun with ready-made combos that tell a special story. These combos are like little packages of joy, carefully put together for different occasions. Whether it's a festive celebration or a specific occasion, FNP's combos take the stress out of finding the perfect gift.
FNP has a specialized "Combos & Hampers" section where you can shop for gift combos and hampers as per your needs. Their wide range of Combos & Hampers category includes Flower Combos, Personalised Combos, Plant Combos, Featured Combos for special occasions like birthdays or anniversaries, and Thoughtfully Curated Hampers like Chocolate, Dry Fruits, Sweet, Fruits, Grooming hampers and more.
IGP also has a selection of gift combos and packages like Flowers, Chocolates, Sweets, and more. But compared to FNP, IGP has a relatively low collection of Gift Combos and premade packages. As FNP has a separate section called "Combos & Hampers", at IGP you need to search Combo in the search bar to see the collection of gift combos.
iii. Flower Selection and Quality:
Both IGP and FNP have specialized "Flowers" sections where you can buy your favorite flowers as per your needs.
At IGP, flowers aren't just flowers; they're expressions for every occasion. You can pick flowers for birthdays, anniversaries, weddings, and more, making every moment special. It's like using the language of flowers to say what words sometimes can't. What's cool is that you can team up flowers with cakes, teddies, and chocolates, making your gift extra special. Want to choose flowers by color, type, or even country? IGP's got you covered! Their flowers are like tiny masterpieces, crafted by designers for that extra touch of beauty. And here's the best part - they promise your flowers will stay fresh for 5 days, and you get them in just 3 hours!
FNP is like the flower expert in town. You can pick flowers based on your budget, type, arrangement, or color at FNP. They even have this awesome combo called Flowers N Cakes - flowers and sweetness together, perfect, right? And guess what? You can get them on the same day you order! So, whether you want to say sorry, express love, or just make someone's day, FNP's got you covered with beautiful and fresh flowers.
iv. Occasion and Festival-Specific Gifts:
At IGP, your gifting options are like a treasure trove for every personal occasion. Whether it's a birthday, anniversary, wedding, baby shower, or any special day, you'll find gifts that fit the occasion perfectly. And the festive season? IGP has got you covered with gifts for Diwali, Bhai Dooj, Christmas, New Year, and more. It's like your one-stop shop for making every moment special.
FNP is your go-to for occasion-specific gifts. They specialize in making your celebrations extra special with a wide variety of gifts. From Easter to Ramadan Eid, Makar Sankranti to Ganesh Chaturthi, FNP has a festive gift for every occasion. But that's not all! You can also shop for gifts for special days like Women's Day, Father's Day, Mother's Day, Valentine's Day, Friendship Day, Teacher's Day, and many more. FNP ensures that your gifts are as unique and special as the occasions you're celebrating.
Both IGP and FNP understand the importance of personal occasions. IGP covers everything from birthdays to weddings, while FNP specializes in occasion-specific gifts, making every celebration extra memorable. Both platforms also cater to festive seasons, but FNP takes it a step further with a wide range of festival-wise gift selections, ensuring you have the perfect gift for every special day, whether it's Women's Day or Ganesh Chaturthi.
4. IGP VS FNP Delivery Services:
a. Delivery Services In India:
Ferns N Petals is like the speedy magician of deliveries. They've got more than 320 stores in all the major cities and towns of India, making sure your gifts reach you in a blink. Need something on the same day? FNP's got you covered with same-day delivery. Want something even faster? You can get your flowers, cake, and gifts delivered in just 2 hours! And if you're into planning surprises at midnight, FNP lets you do that too. You can choose midnight or a fixed-time delivery for a little extra charge, ensuring your gifts arrive exactly when you want them to.
Indian Gift Portal, on the other hand, is the world traveler of deliveries. They deliver gifts not just to 300-plus cities in India but also to over 150 countries worldwide! That's like sending love and smiles everywhere. IGP is quick too, with a same-day delivery option for those last-minute plans. And guess what? The general delivery time for both IGP and FNP is between 2-5 business days, making sure your gifts reach you in no time.
So, whether you need something super quick or plan, both platforms have got your delivery needs covered.
b. International Delivery:
IGP is like the global messenger of gifts, delivering happiness to more than 100 countries and 400 cities worldwide. That's like sending smiles to places far and wide! Need to surprise a friend or family member across the globe? IGP's got you covered. They promise to deliver your international orders within 4-7 business days, making sure your love reaches its destination on time.
Ferns N Petals is the globetrotter of deliveries, reaching a whopping 170 countries! Not just the UK, but they also deliver to the USA, Australia, Canada, Singapore, Malaysia, UAE, China, Germany, Ireland, New Zealand, and many more. FNP ensures your international gifts reach your loved ones within an estimated time of 2-7 days. So, whether it's across the ocean or just a few countries away, FNP is your partner in sending love globally.
So, whether you want to surprise your distant friend on their birthday or want to send Rakhi Online to your lovely brother both IGP and FNP are your trusty companions when it comes to international deliveries.
5. Customer Services and Reviews:
a. Customer Service:
Ferns N Petals is like your reliable friend in the customer service game. They are known for their quick response time and effective support. Need help or have a question? FNP's got your back. They ensure that your concerns are addressed promptly, making your experience smooth and stress-free. So, whether it's a delivery question or assistance with choosing the perfect gift, FNP's customer support is there to assist you.
Indian Gift Portal understands the importance of good customer service. They aim for quick and effective support, ensuring that your queries are resolved in no time. IGP values your experience and strives to make it enjoyable from start to finish. They may not be the loudest, but they make sure to listen and assist, making your journey with them pleasant.
When it comes to customer service, both FNP and IGP are your helpful buddies. You can reach out to both platform's customer service via calling or mailing. FNP is known for quick and effective support and on the other hand, IGP is committed to providing a smooth experience, with a focus on resolving your queries quickly and making your overall interaction enjoyable.
b. Customer Reviews:
Customers love Ferns N Petals (FNP) for their beautiful and timely deliveries. The positive vibes often revolve around the wide variety of gifts and flowers, making special occasions even more memorable. People appreciate FNP's creative touch in their gift combos and the convenience of same-day and midnight deliveries. The positive energy often centers around the delightful surprises FNP brings to celebrations.
Indian Gift Portal (IGP) shines in the eyes of customers for its vast selection and global reach. Customers praise IGP for its diverse range of gifts, especially personalized options, catering to different tastes. The convenience of international delivery within a reasonable time frame is a common positive mention.
While customers generally have positive experiences, some common concerns revolve around delivery timings. A few customers express occasional delays in deliveries, impacting the surprise element. Some also highlight the need for improved tracking updates to keep them informed. Additionally, a few customers mention that the actual product may sometimes vary slightly from the online image.
To help you understand the difference between Customer Reviews of both platforms, here we listed the factors and the ratings from real customers.
| Factors | FNP | IGP |
| Overall Reviews | 3.90 Stars from 25,552 Votes | 4.31 Stars from 19,381 Votes |
| Customer Service | 3 out of 5 | 4 out of 5 |
| Product Quality | 3 out of 5 | 3 out of 5 |
| Delivery Timeliness | 3 out of 5 | 3 out of 5 |
| App & Websites | 3 out of 5 | 3 out of 5 |
| Reliability | 3 out of 5 | 3 out of 5 |
6. Special Features and Services:
Ferns N Petals is not just about gifts; they have some cool extra features too! If you're a business owner, you can shop for corporate gifts at FNP. They've got a whole section dedicated to it. Planning a wedding? FNP is your go-to wedding planner. They've got decorations for all budgets and a bunch of themes to choose from. And hey, if you're organizing a corporate event, FNP can help with that too. They've got your back in making every occasion special.
Indian Gift Portal knows the value of bulk happiness. If you're a business looking to shower your employees with gifts, IGP has a corporate gift section just for that. Whether you want eco-friendly or premium gifts, they've got you covered. And if you're into gift hampers, IGP has a range that fits your budget. It's like your one-stop shop for making your employees feel special.
Both FNP and IGP have some cool special features. FNP is your ultimate wedding planner and corporate gift haven. IGP, on the other hand, is your bulk gift destination. These platforms ensure that you can spread joy to your employees, no matter the occasion.
7. IGP vs FNP Price Points:
FNP and IGP offer a range of gifts, and their pricing structures are quite competitive. For similar products like flowers, cakes, and gift combos, both platforms aim to provide options that fit various budgets. FNP and IGP understand the importance of affordability and offer a diverse selection so customers can find the perfect gift without breaking the bank.
FNP values its regular customers and has a loyalty program that rewards them for their continuous support. Regular customers can enjoy discounts, special offers, and exclusive deals, making their shopping experience even more delightful. FNP believes in making every purchase count, ensuring that loyal customers feel appreciated.
IGP, too, understands the significance of customer loyalty. While specific details may vary, IGP often runs promotions, discounts, or loyalty programs to thank its regular customers. These programs aim to add an extra layer of joy to every purchase and make customers feel valued for their consistent choice of IGP for their gifting needs.
When it comes to pricing, both FNP and IGP have competitive structures, catering to a wide range of budgets. Whether it's FNP's rewards or IGP's promotions, both platforms strive to make every customer feel special and appreciated.
8. IGP vs FNP User Friendly Interface:
a. Ease of Navigation:
FNP and IGP have made sure their websites are like friendly guides for your gift-shopping journey. The navigation is designed to be simple and intuitive, allowing users to explore and find what they need without getting lost. Whether you're searching for flowers, cakes, or personalized gifts, both platforms make the process smooth and enjoyable. The categories are well-organized, making it easy for users to browse through the wide array of options.
b. Mobile App Functionality and User Experience:
FNP and IGP understand the importance of on-the-go gifting. Their mobile apps are like pocket-sized gift stores, ensuring that users can access the magic of gifts anytime, anywhere. The mobile apps are designed to be user-friendly, offering a seamless experience for browsing, selecting, and placing orders. The interfaces are clean and straightforward, allowing users to navigate effortlessly. Whether you're using a computer or a smartphone, both FNP and IGP strive to provide a user-friendly interface that enhances the overall gifting experience.
FNP Mobile App has 4.7 Star Ratings out of 5 from 145k Reviews on Play Store and 1 million+ Downloads.
IGP Mobile App has 4.2 Star Ratings out of 5 from 12.2k Reviews on Play Store and 1 million+ Downloads.
When it comes to user-friendliness, both FNP and IGP are your digital gift-shopping buddies. The websites are designed to be easy to navigate, ensuring a stress-free experience for users. The mobile apps complement the web experience, allowing users to enjoy the same level of simplicity and functionality on the go. Whether you're browsing from your desktop or your phone, FNP and IGP have crafted their interfaces to make your gift-shopping adventure smooth and enjoyable.
9. Ordering, Cancellation, Return Experience:
A. Order Placement Process
Ordering gifts should be as easy as a breeze, right? Well, both Ferns N Petals (FNP) and Indian Gift Portal (IGP) make it just that. Whether you're choosing flowers, cakes, or personalized gifts, both platforms have a straightforward order placement process. You can easily select your items, add them to your cart, and proceed to check out without any hassle. The step-by-step process ensures that you can place your order smoothly, making your gift-shopping experience enjoyable.
To make your experience even more convenient, FNP accepts multiple payment options. Whether you prefer Cash on Delivery (COD), debit cards, credit cards, mobile payments, or e-bank transfers, FNP ensures you have the flexibility to choose the payment method that suits you best.
IGP, too, provides a seamless payment experience. From cards to wallets, they accept a variety of payment methods, ensuring a hassle-free checkout process.
B. Order Cancellation Process and Refund Policies
Sometimes plans change, and that's okay. But the order cancellation process is a bit tricky on both platforms. Let me tell you more about it,
If delivery is not executed due to a reason not attributable to FNP, the customer will still be charged for the order. FNP will not redeliver or refund the order. For example, if delivery is not done due to a wrong address, the order will be considered executed and delivered.
For products in good condition, if you wish to return them because you didn't like them, IGP offers a refund in the form of IGP Gift Vouchers. These vouchers are valid for up to only 12 months. It's important to note that personalized products are non-returnable on IGP.
The refund process may take a bit of time, but both platforms aim to process refunds efficiently. The time it takes for the refund to reflect may vary. Here I can't say IGP and FNP got your back in the order cancellation process because I think their refund and return policies are not that smooth. Maybe it's because of the products they offer like flowers, cakes, or personalized items. So, it would be beneficial for you to think carefully before placing an order and put all the details perfectly.
10. Using Coupons For Extra Savings
a. Coupon Accessibility
Who doesn't love a good deal, right? Saving some extra money while making your loved ones happy is like hitting two birds with one stone. Both FNP and IGP understand the importance of savings, and that's where coupons come into play.
Coupons are like the secret weapons of smart shoppers. FNP and IGP offer a variety of coupons that can make your gift-shopping experience even more delightful. Imagine getting a discount on that beautiful bouquet or a special offer on a personalized gift. Coupons on both platforms allow users to enjoy savings, making each purchase a bit lighter on the wallet. Whether it's a percentage off, free shipping, or a special deal, both FNP and IGP have your back when it comes to helping you save.
b. Tips for Finding Coupons
Now, you might be wondering, "Where should I find these coupons?" Fear not! Finding and using coupons is easier than you think. Keep an eye on the official websites of FNP and IGP, as they often feature the latest and greatest deals. Subscribing to newsletters or following them on social media can also be a smart move, ensuring you never miss out on a fantastic coupon. One of the most effective process is visiting trusted online coupons websites for valid and verified coupons.
Using coupons is a small step that can lead to big discounts, making your gift-shopping experience even more enjoyable.
Whether you're a first-time user at IGP or a seasoned coupon pro of FNP you can take advantage of coupons for smart shopping.
c. Apply Coupons During Checkout
Unlocking the magic of savings should be as easy as picking the perfect gift, right? Well, both FNP and IGP strive to make the coupon redemption process a breeze during checkout. When you've selected your gifts and are ready to proceed to payment, keep an eye out for the designated "Apply Coupon" or "Promo Code" section. Here, you can effortlessly enter the coupon code you have, and just like that, your savings are unlocked. Both platforms ensure that users can navigate through this process with ease, ensuring a seamless and enjoyable shopping experience.
d. Restrictions or Limitations on Coupon Usage
While the joy of using coupons is undeniable, it's essential to be aware of any restrictions or limitations that may apply. Both FNP and IGP may have specific terms associated with coupon usage. For example, some coupons may have an expiration date, so it's advisable to use them within the specified timeframe. Additionally, certain coupons may apply to selected products or categories. By being mindful of these details, users can ensure a smooth coupon redemption process and make the most of their savings.
For the detailed coupon redemption process, we have dedicated articles that might help you in the process. Check them out:
11. Comparative Analysis for the Best Gifting Platform
Numbers speak better than words. Right? So, here are some figures that can help you understand which gifting platform is preferred by most of online shoppers in India.
| Parameters | FNP | IGP |
| Headquarter In | New Delhi | Mumbai |
| Website Traffic in India | 65.41% | 34.59% |
| Monthly Visits to Website | 3.8 million | 2.4 million |
| Gifts and Flowers Category Rank | 1st | 2nd |
| Global Rank in Gifts and Flowers Category | 11,866th | 23,527th |
| Country Rank Gifts and Flowers Category | 881th | 1,759th |
| Percentage of Female Audience | 44.98% | 44.75% |
| Percentage of Male Audience | 55.02% | 55.25% |
From SimilarWeb
As of September 2023, it was seen that more people visited FNP's website than IGP's. Over 65 million people have visited FNP, and over 34 million people have visited IGP in September 2023. And in the Gifts and Flowers category, FNP ranked 1st and IGP 2nd.
From the above analysis and data, it's clear that FNP has been ahead of the competition when compared to IGP.
